What is a Thrift Shop Volunteer? -

Definition

Volunteers who choose to work in a hospice thrift shop participate in basic hospice volunteer orientation followed by specialized training to work in a retail setting. This specialty training is generally followed by “on the job” training in the thrift shop with a volunteer “buddy” or mentor.

Thrift Shop Volunteer Training Goals

connect volunteers and their work at the thrift shops to hospice mission, vision and values
provide volunteers with an initial knowledge base
educate the volunteers about the hospice patient and family directed model of care
introduce the personal journey of the volunteer
educate about the role of volunteers as hospice ambassadors
teach the history of hospice and scope of services
familiarize volunteers with thrift shop roles and responsibilities
teach basic bereavement skills

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