What is a Thrift Shop Volunteer? -

Definition

Those who volunteer to serve in a hospice thrift shop undertake a rudimentary hospice volunteer training, which is then complemented by additional training tailored for a retail environment. This specific training usually continues with practical, on-the-job experience at the thrift shop, alongside a volunteer colleague or a mentor.

Thrift Shop Volunteer Training Goals

connect volunteers and their work at the thrift shops to hospice mission, vision and values
provide volunteers with an initial knowledge base
educate the volunteers about the hospice patient and family directed model of care
introduce the personal journey of the volunteer
educate about the role of volunteers as hospice ambassadors
teach the history of hospice and scope of services
familiarize volunteers with thrift shop roles and responsibilities
teach basic bereavement skills

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